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Human Resources Generalist

Job Description

Salary Rate: $31,200-$33,000

Job Type: Full-Time/Exempt, this position is benefits eligible.

Responsibilities - Supervisor and/or Leadership Exercised: None. This position reports to founder CEO



This position leads and performs administrative, analytical, and informational human resources

(HR) support in a variety of human resources programs including recruitment & retention, payroll, staff management, marketing, Business consultation and strategy implementation and development for growing virtual/Telehealth Behavioral Health Practice. *Please note that this is currently a fully remote job, which will convert into a hybrid remote-in office position in the near future in San Juan, Puerto Rico.  Some travel within Puerto Rico and/or to our sites in the mainland United States may be required.


Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

  1. Preforms, develops, and implements efficient systems for all functions of Human Resources including data entry; maintaining databases and records; assisting employees with filling out forms; creating and editing a variety of correspondence, announcements, records, forms, and reports; and performing related activities.

  2. Performs all payroll and benefits functions, utilizing ADP and vendor benefit resources.

  3. Responds to requests for information from employees or the general public over the phone, virtual web meetings, in-person, and via email regarding a variety of HR programs, job opportunities, and/or other related information.

  4. Supports with practice business planning and improving operations structure. 

  5. Leads the development and implementation of HR compliance procedures and processes following current State and Federal guidelines and regulations.

  6. Leads and administers all employee relations, including, but not limited to: hiring, recruiting, and employee termination processes for medical and administrative staff supports.

  7. Coordinates departmental workflow with team members to ensure safe, effective and efficient work processing. 

  8. Implements marketing strategies on multi social network platforms, and interprets, and analyzes marketing data.

  9. Compiles a variety of data and information, prepares related reports and reconciles and verifies information for accuracy and completeness.

  10. Builds staff culture through company morale building activities (i.e. Newsletter development, staff events) and completing performance evaluations.

  11. Consults and coordinates with executive team on business development strategies and processes, provides training for staff as needed.

  12. Supports any additional HR, recruitment/onboarding, or business development duties needed, required, or requested from administrative supervisors and Founder/CEO.

  13. Monitors, communicates, and updates policies procedures on HIPPA , Health & Safety, as well as other  Labor , Employment, and Healthcare laws and policies to practice  in the states and territories we service to the practice clients and administrators regularly.  

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Knowledge of Federal, State, and Local laws.

  • Knowledge of basic HR.

  • Knowledge of the basic health care system.

  • Knowledge of benefits.

  • Knowledge of HIPPA compliance, policies, and procedures is imperative. 

  • Skill in oral and written communication.

  • Skill in handling multiple tasks and prioritizing.

  • Skill in using computers and related software such as Excel, Google Docs, Adobe Acrobat, DocuSign, Adobe Acrobat Pro, MS Office Suite, ADP, and EMR systems (i.e TherapyNotes).

  • Knowledge in marketing and web design on social media platforms including Facebook, Instagram, Google Business, LinkedIn, and recruiting platforms such as Indeed.

  • Skill in data analysis and related software.

  • Skill in planning events and organizing engagement activities.

  • Ability to work with frequent interruptions and changes in priorities.

  • Ability to develop and maintain current knowledge about HR and operations.

  • Ability to establish and maintain good working relationships with medical professionals and the public.

Minimum Qualifications:

-Bachelor's Degree

- Graduation with a bachelor’s degree in Human Resources, Business Administration, or Communications from an accredited university or college, plus three (3) years of human resources experience in a field related to the job.

- Additional human resources experience may substitute for education up to a maximum of (2) years.

-Experience working in HR in a Behavioral Health Setting, Medical Office, Organization, or Hospital is strongly preferred. 

*Licenses and Certifications: SHRM or PHR Certification a plus, but not required


Job Type: Full-time

Salary Rate: $31,200-$33,000

Covid-19 Protocols: 

We strictly follow local and national protocols, procedures, and recommendations on safety from local, state, national health and government mandates. *Vaccination may be required for in-person interactions with staff and clients.


Career Opportunities

At Trust Therapeutics, LLC our aim is to acquire expert staff that seek to grow with the multicultural values our team has. Trust employees are prioritized and offered competitive pay and benefits. 

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