Job Description
Salary Rate: $31,200-$33,000
Job Type: Full-Time/Exempt, this position is benefits eligible.
Responsibilities - Supervisor and/or Leadership Exercised: None. This position reports to founder CEO
Purpose:
This position leads and performs administrative, analytical, and informational human resources
(HR) support in a variety of human resources programs including recruitment & retention, payroll, staff management, marketing, Business consultation and strategy implementation and development for growing virtual/Telehealth Behavioral Health Practice. *Please note that this is currently a fully remote job, which will convert into a hybrid remote-in office position in the near future in San Juan, Puerto Rico. Some travel within Puerto Rico and/or to our sites in the mainland United States may be required.
Duties, Functions and Responsibilities:
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
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Preforms, develops, and implements efficient systems for all functions of Human Resources including data entry; maintaining databases and records; assisting employees with filling out forms; creating and editing a variety of correspondence, announcements, records, forms, and reports; and performing related activities.
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Performs all payroll and benefits functions, utilizing ADP and vendor benefit resources.
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Responds to requests for information from employees or the general public over the phone, virtual web meetings, in-person, and via email regarding a variety of HR programs, job opportunities, and/or other related information.
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Supports with practice business planning and improving operations structure.
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Leads the development and implementation of HR compliance procedures and processes following current State and Federal guidelines and regulations.
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Leads and administers all employee relations, including, but not limited to: hiring, recruiting, and employee termination processes for medical and administrative staff supports.
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Coordinates departmental workflow with team members to ensure safe, effective and efficient work processing.
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Implements marketing strategies on multi social network platforms, and interprets, and analyzes marketing data.
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Compiles a variety of data and information, prepares related reports and reconciles and verifies information for accuracy and completeness.
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Builds staff culture through company morale building activities (i.e. Newsletter development, staff events) and completing performance evaluations.
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Consults and coordinates with executive team on business development strategies and processes, provides training for staff as needed.
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Supports any additional HR, recruitment/onboarding, or business development duties needed, required, or requested from administrative supervisors and Founder/CEO.
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Monitors, communicates, and updates policies procedures on HIPPA , Health & Safety, as well as other Labor , Employment, and Healthcare laws and policies to practice in the states and territories we service to the practice clients and administrators regularly.
Knowledge, Skills, and Abilities:
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
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Knowledge of Federal, State, and Local laws.
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Knowledge of basic HR.
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Knowledge of the basic health care system.
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Knowledge of benefits.
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Knowledge of HIPPA compliance, policies, and procedures is imperative.
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Skill in oral and written communication.
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Skill in handling multiple tasks and prioritizing.
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Skill in using computers and related software such as Excel, Google Docs, Adobe Acrobat, DocuSign, Adobe Acrobat Pro, MS Office Suite, ADP, and EMR systems (i.e TherapyNotes).
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Knowledge in marketing and web design on social media platforms including Facebook, Instagram, Google Business, LinkedIn, and recruiting platforms such as Indeed.
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Skill in data analysis and related software.
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Skill in planning events and organizing engagement activities.
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Ability to work with frequent interruptions and changes in priorities.
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Ability to develop and maintain current knowledge about HR and operations.
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Ability to establish and maintain good working relationships with medical professionals and the public.
Minimum Qualifications:
-Bachelor's Degree
- Graduation with a bachelor’s degree in Human Resources, Business Administration, or Communications from an accredited university or college, plus three (3) years of human resources experience in a field related to the job.
- Additional human resources experience may substitute for education up to a maximum of (2) years.
-Experience working in HR in a Behavioral Health Setting, Medical Office, Organization, or Hospital is strongly preferred.
*Licenses and Certifications: SHRM or PHR Certification a plus, but not required
Job Type: Full-time
Salary Rate: $31,200-$33,000
Covid-19 Protocols:
We strictly follow local and national protocols, procedures, and recommendations on safety from local, state, national health and government mandates. *Vaccination may be required for in-person interactions with staff and clients.
